Can I customise my order and make amendments to existing designs?
Yes, most our designs are in house and therefore completely customisable. Please note there may be an additional charge for custom orders.
We recommend you communicate with us prior to placing an order to ensure we can meet your design requirements effectively.
How do I personalise my bespoke order?
We have a large range of personalised prints, we invite you to provide the required information at the point you place the order, this will differ dependent upon the design you have selected but may include your name, address, date of birth etc.
Within the product listing page, you will see a box that you can use to provide the information that is required to personalise your chosen design. Please ensure you provide as much information as possible and check this information is accurate. Should you require a mock up prior to print, please request it here. We will send you a mock up of your design before printing it.
Can I make changes to an existing order?
Please notify us of any changes as quickly as possible. Unfortunately if the order has already been printed, the customer will be responsible for any additional costs.
Can I cancel an existing order?
Yes. If the order has not been created, we will cancel your order and arrange a refund in full.
If your order has been dispatched prior to the point of cancellation, please follow the returns procedure.
